Frequently asked questions

BunFile is an online file hosting and sharing service. You can upload files, store them online and share them using a unique download link.

Some upload features may be available without an account. However, creating an account allows you to manage uploaded files, view file information and access additional account features.

Select a file from your device and start the upload. When the upload is complete, you will receive a unique download link. Copy the link and share it only with the people you want to access the file.

You may upload documents, archives, images, audio, videos and other supported file types, provided that you have the legal right to store and share them.

Illegal, abusive, harmful or copyright-infringing content is not permitted. Please review our Terms of Service .

No. Uploaded files are not normally publicly searchable. BunFile is designed for sharing files with people you choose and for keeping private files available for backup or remote access.

File retention depends on the uploader's account type, file activity and the current storage policy. Inactive or expired files may be removed automatically. Important files should always have an independent backup.

Registered users can delete files from their file manager. Guest uploaders should use the deletion link provided after the upload is completed.

If you have lost the deletion link, please contact our support team.

Transfer speed can be affected by your internet connection, distance from the file server, network congestion, file size and account type. Try using a stable connection and retrying the transfer later.

Premium accounts may receive faster downloads, fewer waiting restrictions and access to additional storage or transfer features.

Visit our Premium page to view the available plans and features.

Direct hotlinking or embedding is not permitted unless a specific feature or plan explicitly allows it. Please share the official download page instead.

Use our contact form and include the complete file URL, a description of the issue and the information required to verify your request.